Place the item you want to buy in your shopping cart by clicking the ‘Order Now’ button. Do you want to continue shopping? No problem, the item will stay in your shopping cart. In the shopping cart you can also enter the address where the order should sent to. Once you have completed the order form, click on 'Checkout' to go to the secure payment area. Choose your payment manner. You can pay using iDEAL, PayPal, Mastercard or VVV-Giftcard. After you have made your payment, you will receive confirmation by email.
Not all products are offered in multiple languages. Many products are only available in Dutch or German. The product description will contain information as to whether the product is available in your language.
If you want to cancel an order, we may be able to cancel it for you provided it has not yet been sent off. If you cannot cancel the order, you may return it within 14 days. For more information, please read our information about return and withdrawal.
You can return items to us free of charge if you return them to our Freepost address:
VVV Zeeland Antwoordnummer 1351 4330 VNDOMBURG
If you do not use this freepost address to send a package or registered mail to us, post and packaging will be for your account. For more information, please read our information about return and withdrawal.
You will pay the actual post and packaging costs based on PostNL's current rates. The costs are determined on the basis of the total weight of the items you ordered. If an order does not go through your letterbox, it will be sent as a package.
The rates below will give you an indication of the post and packaging costs (for up-to-date rates, see the website of PostNL). No right scan be derived from the table below.
All items from the web shop can be delivered from stock. We strive to deliver your order within four business days (Netherlands only). For other countries within the European Union, delivery time varies from four to seven working days.
Orders that go through your letterbox will be delivered in the normal way. If a package cannot be offered to you, a notification will be left at your address. Usually the package will be offered to you one more time the next day. Thereafter you can pick up your order at the nearest PostNL location.
iDEAL: You can use iDEAL to pay for your online purchases in an easy and secure manner. IDEAL is the system that links you directly to your internet banking program. If you use internet banking at ABN AMRO, Fortis, Postbank, Rabobank or SNS Bank, you can pay directly using iDEAL. You will then pay for your purchases quickly and easily in the familiar internet payment environment of your own bank.
VISA & Mastercard:You can securely enter your credit card information using our secure SSL procedure. Together with your credit card organization we will take care of correct payment processing.
Yes, the country-of-origin principle applies to the delivery of goods to private individuals within the European Union, i.e. the delivery is taxed in the Netherlands. We are therefore obliged to charge you VAT according to Dutch regulations.
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